Shipping Policy

Orders are shipped within 24 hours of receiving payment. All items are carefully checked by us prior to shipping and wrapped carefully to avoid damages. 

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Your order will be allocated a tracking number which you can use to track the progress of your order. 

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Our preferred courier usually delivers items within 3-5 business days, however if shipping delays occur for example due to busier time periods, please be patient as this estimated time frame may be extended. 

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We are not responsible for loss or damage to goods that are delivered to an incorrect address.

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Should you feel that your goods have not arrived in good condition, please contact us using our 

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In the unlikely event that your package is damaged in transit, please contact us as soon as possible. The courier company is liable for any damage during transit. We can lodge a claim on your behalf, though we'll need photos of the item(s) and the packaging (including the courier bag) emailed to us within four days of delivery. In some instances, the courier will collect the damaged items and packaging from you.